South Africans have plenty of online casinos to pick from, with Silversands Casino among them. The site is among the oldest to cater for the country’s online casino fans, having been founded all the way back in 1999. As such, it should be considered a reliable place to bet online in South Africa.
But what can people considering signing up for an account with Silversands expect? Our full review of this online casino includes details of the promotions that are available, the games that can be played and the standard of customer service that people can expect to receive.
Is Silversands safe and secure to use as an online casino?
Silversands is widely regarded as safe and secure to use as an online casino for South Africans, though the site does not give details about how it is licensed and regulated. This is not the case at some rival sites like PlayLive, which display this information prominently.
Withdrawal times can also be quite slow when compared with a site such as PlayLive, which promises same-day payments as long as they are processed before a certain time. Players at the Silversands online casino who want to make a withdrawal may have to wait as long as 72 hours for the payment to move from pending to being processed.
Strict withdrawal limits could also make it hard for people to get their hands on money that they have won on the Silversands casino, especially if they are fortunate enough to land a jackpot.
What games are available to users at the Silversands online casino?
RTG software powers the Silversands online casino, which means that only games that come from this provider are available to play on the site.
That does not mean it will be a problem for a lot of people who are considering signing up for an account, though. There are still plenty of casino games to try out at the Silversands casino.
Slot games are an area of particular strength at this online casino site, with the Happy Golden Ox of Happiness slot among the best games that can be played by Silversands customers. Various types of blackjack and roulette games are also offered on the site, which is good.
Does the Silversands casino have any offers or promotions?
Silversands offers a R8,888 deposit bonus for those who sign up with the online casino. This is one of the best sign-up offers that are available at any casino site in South Africa right now.
Existing customers can also make the most of a few appealing offers at Silversands too. Among them are the fact Skrill users can get a 50 per cent bonus on all of their deposits.
What makes Silversands stand out from rivals in the South African casino industry?
Mobile play is at the heart of the offering from the Silversands online casino so those who like to play their favourite games on a device such as a smartphone are certainly in luck. An app from the Silversands online casino is also available to download on to devices from the site.
Games are optimised to work well on mobile devices and this is a big plus point for the Silversands online casino, which is a good choice for mobile casino fans as a result.
There is also the option to download software from the site on to a PC to make it quicker and easier to play casino games at Silversands. This is also likely to be welcomed by users too.
What is the customer service at the Silversands online casino like?
Customer service is one of the key strengths at the Silversands online casino. Support is available on a 24/7 basis, as well as 365 days a year. This means anyone who has an issue with their Silversands online casino account can get a response, no matter the time of day.
Instant live chat is probably the most popular way for Silversands online casino users to get in touch with a customer service agent. However, there is also an email address that is available – [email protected] – which some people might prefer.
A toll-free number for South Africans to call is also available, which is a boost as this is not always an option at online casinos that can be played in the country. The number people should call for support regarding their account at the Silversands online casino is 0800-980-752.
The Silversands online casino might lack some features such as a live casino, but South Africans searching for a new place to play their favourite games can certainly do worse.
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